133bed Privacy Policy — How We Protect Your Information

Welcome to 133bed. We are committed to being fully transparent with you about our Privacy Policy. When you use the 133bed platform, certain personal information is collected — solely to provide you with a better experience.

This Privacy Policy is written in clear, accessible language so every player in Bangladesh can easily understand it. We believe your data belongs to you — we are simply its custodians.

By using the 133bed platform, you agree to this Privacy Policy. If you have any questions, don't hesitate to reach out to our support team.

133bed collects only the information necessary to provide you with our services. Details are outlined below:

Information Provided Directly by You

• Registration Details: Full name, date of birth, email address, phone number, and password.
• Identity Verification (KYC): A copy of your national ID card, passport, or driving license.
• Payment Details: bKash/Nagad/Rocket number, transaction date, and amount.
• Address: Billing or residential address (if required).
• Support Contact: A record of conversations you have with our support team.

Automatically Collected Information

• Device Information: Device type, operating system, browser name and version.
• IP Address: Your internet connection's IP address and approximate location.
• Usage Data: Pages you visited, time spent, and games you played.
• Cookies & Tracking: Session cookies, performance cookies, and preference cookies.

133bed uses your data only for specific, defined purposes. Under no circumstances is your information sold to advertising companies or used for unrelated activities.

• Account Management: Creating your profile, verifying your identity, and keeping your account secure.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments.
• Service Improvement: Understanding which games or features are most popular and improving the platform accordingly.
• Ensuring Platform Security: Detecting fraud, money laundering, and unauthorized access.
• Legal Compliance: Meeting regulatory requirements and fulfilling legal obligations.
• Customer Support: Resolving your complaints, queries, and issues promptly.
• Responsible Gaming: Detecting unusual betting patterns and providing appropriate support.
• Relevant Offers: Keeping you informed about promotional offers and bonuses tailored to your preferences.

133bed may share data with third parties in limited cases and under strict conditions. In every instance, we ensure your information remains protected.

When Data May Be Shared

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• Identity Verification Services: Approved verification agencies for the KYC process.
• Legal Authorities: Data may be disclosed in response to a valid order from a court or government authority.
• Fraud Prevention: Anonymous risk data shared with industry security partners.
• Business Changes: In the event of a company merger or acquisition, the new entity will be required to comply with the same privacy policy.

133bed uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Types of Cookies

• Essential Cookies: Required for login sessions and site security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: To understand which parts of the site are used most. Fully anonymous.
• Functional Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: For collecting statistical data that helps improve the platform.

You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some site features to stop working.

133bed protects your personal data using the highest industry-standard security technologies. Our multi-layered protection system ensures your data stays safe even if one layer is compromised.

• SSL/TLS Encryption: All data transmitted on the site is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is always used.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: A third-party expert team regularly audits our systems.
• Data Center Security: Firewalls, intrusion detection systems, and 24/7 monitoring.
• Staff Training: Only authorized personnel can access specific information.

133bed does not retain your data longer than necessary. Once the purpose of service has been fulfilled or legal obligations have ended, your data is securely deleted.

• Active Account: All data is retained for the duration that your account remains active.
• Closed Accounts: Even after account closure, certain data may be retained for up to 5 years for legal compliance purposes.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• Support Contact: Up to 2 years after resolution.
• Log Files: Security logs are retained for a maximum of 1 year.

You have a number of important rights regarding your personal data. 133bed respects these rights and fulfills requests as promptly as possible.

• Right to Access: You can request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can request your data in a readable, portable format.
• Right to Object: You may object to the use of your information for specific purposes.

133bed strictly prohibits collecting information from minors and does not allow them to use the platform. Anyone under 18 years of age is not permitted to use this platform.

If we become aware that a minor's information has been collected, we will immediately delete that data and close the account. If a parent or guardian suspects their child is using 133bed, please contact our support team.

133bed may update this Privacy Policy when needed. For significant changes, we will notify you by email or via an in-platform notice. You can always check the "Last Updated" date at the top of the page to see if anything has changed.

Continued use of 133bed after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.